Frequently Asked Questions
Everything you need to know about your aerial electronics and more.
What is the standard shipping time for orders?
We offer expedited domestic shipping within 3-5 business days. International orders typically arrive within 7-14 business days depending on customs processing.
Do your products come with a manufacturer warranty?
Yes, all electronics purchased through NOTDrones include a standard 12-month limited warranty covering hardware defects and technical malfunctions.
What is your return policy for open-box electronics?
We accept returns within 30 days of delivery. Items must be in their original packaging; however, we may apply a small restocking fee for opened electronic components.
Are your drones and parts compliant with local regulations?
Our products meet standard safety certifications. We highly recommend checking your local aviation authority guidelines regarding registration and flight restrictions before use.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and secure digital wallets like Apple Pay and Google Pay to ensure your transaction is safe.
How can I track my order once it has shipped?
Once your order is dispatched, you will receive an automated email containing a tracking link and carrier details to monitor your delivery in real-time.